Reservation Policies

Full payment is required at time of booking. A confirmation for your stay will be emailed to you. Due to our deep discounted rates, reservations are non-refundable. Your credit card will be charged when you complete your reservation. Any incidental charges will be assessed directly to you by the hotel upon check-out. Examples: Parking, Phone Calls, Room Service. Any changes to your reservation may result in hotel fees up to the full cost of your stay. No refunds for unused nights, including those resulting from delayed check-in or early check-out, will be given. Cancelations are non-refundable. Any changes to your reservation will incur a $200 Service Fee. We want you to have a great reservation experience and vacation, and as a result, in the event you need to cancel your reservation and you have not purchased trip insurance, we may be able to modify your reservation based on availability of the same suite type and rate, and if we can reschedule within 6 months of your initial reservation. Any modification or modification fee is subject to the sole discretion of Destination Vacations. Cancelations or changes made after check-in are subject to a 100% charge.
 
To protect yourself from unexpected trip interruptions, we highly recommend trip insurance. Although we don't offer insurance or endorse any carrier specifically, many of our guests have had experience with and recommended www.insuremytrip.com.
 
Please do not call the hotel directly to make changes or cancel this reservation, as their agents will not be able to change or issue refunds for these specially negotiated rates. We are not responsible for any modifications you make to your trip without our assistance.
 
If you are reserving multiple rooms at the same hotel for the same dates, you must use a different name for each reservation. Using the same name for multiple reservations may cause the hotel to cancel reservations that appear to be duplicates.Changes to the name on a reservation are not permitted after the booking is completed.
 
Guests must be at least 21 years of age at time of check-in unless accompanied by a parent or guardian. You must present photo ID at check in. You may be required to present a valid credit (not debit) card or cash deposit at check in for incidentals. If you experience an issue during your trip, you must call us immediately so that we can assist you in resolving your problem. 
 
Bed types, suite location/view and in-room amenities are subject to hotel availability unless specified in your quote and reservation.

Reviews

Hi Bob..... We had a great time in Cabo...Loved the accommodations, the rooms were great. Loved the view of Land's End. The food was the best I've had at an all-inclusive, as were the drinks. When I ordered a beer it came in a can, not a dixie cup. It was a little confusing at first on what was included, because we had to sign for everything, but got that figured out, and was no problem. Will definitely stay here again. I am planning a trip for about 6 couples, so if you could send me some information to pass on that would be great. Thanks for all you help. Patsy

I've stayed at many 5-Star hotels in the past. None have been as informative and conscientious in advance of a stay as you have been. Thank you!

Very nice place. Staff was able to repair the master bedroom toilet that had a sticky valve. Everything else was fabulous. The unit layout is perfect. On the extremely positive side, my business partner has a number of investment type properties and has been staying in different type properties around the world, and yours is the best he's ever been in and was quite impressed. Your Cabo guide is great and you were right on with the restaurant recommendations. We ate lunch at Tobascos everyday, although their prices have gone up a bit... Thanks again, and we hope to come back some day.

Ray V.

We had the most amazing time in Cabo, and the resort was much more than we imagined. It looks very nice on the internet, but to see it in person is so much more -- it was truly beautiful. The staff was so friendly and more than willing to assist us with any questions. We would also like to thank the two of you for all your patience and assistance throughout the planning of our vacation. You were so helpful and really put our minds at ease. We will definitely rent from you again on our next trip to Mexico.

Ed McKenna and Kris Dever, Seattle Washington

We had a wonderful trip and the accomodations were very nice. We enjoyed the room location by the pool. The restaurant was excellent and the staff very good. Thank you for your assistance.

jill Blackmon

Hi Bob. Just returned from Cabo and our stay at the Villa Del Arco and wanted to send along a thanks for all your help and info. The Del Arco was a "great" place to stay, your adding the daily breakfast to our package was much appreciated, they treated us very well, and we had a great time all the way around. Ended up on the town side of the building with a nice view of the marina area. We'll keep you in mind when we get ready to go back and I've already recommended you to a couple others I know considering trips to Cabo! Thanks for taking good care of us! Sincerely, the Spencers!

Spencer, Seattle, WA

Just want to say that we could not possibly be more pleased! The trip so far - from our flight to our ride to the resort to the resort itself have been perfect. The room we have is exceptional and the treatment we have received is beyond compare! I know you probably hear a lot of bitching from clients and we just wanted to let you know how extremely satisfied we are. We will definitly be back here. This is quickly turning into the best vacation ever for us. Look us up when you get here we'd like to shake your hand. have a safe flight Best Regards Ray & Sharon Zakoor

Ray Z.

Sue & Bob, Sorry to take so long to respond. Our Destination Vacations Cabo trip was incredible! We absolutely loved every minute...from relaxing by the pool to swimming with the dolphins. We did several tourist things, but also did a large amount of sitting in a lounge chair and watching the ocean - my idea of a perfect vacation. Thanks again for all your assistance. We will be calling again - hopefully, soon! Sincerely, Iris

Wanted to let you know we had a wonderful time at La Estancia. The staff is top notch. The facility very well taken care of, beautiful. Our room was huge! We also booked transport with Transpacifico, and would recommend that to everyone! The only way to go! Only wish I would have read my voucher again before getting off the plane. DO NOT listen to anybody coming out! Go directly to your driver is right!! Overall, we would come back and loved our stay! Thank you very much! Heidi

Heidi Houser, Preston Washington

Bob....it was more fabulous than we could have imagined!  Your place is amazing and we may have to do this again someday. I'll be keeping your name!  We are hoping that there will be plenty of people left to consume good food and alcohol in our place tomorrow! Regards.... Donna