Reservation Policies

Full payment is required at time of booking. A confirmation for your stay will be emailed to you. Due to our deep discounted rates, reservations are non-refundable. Your credit card will be charged when you complete your reservation. Any incidental charges will be assessed directly to you by the hotel upon check-out. Examples: Parking, Phone Calls, Room Service. Any changes to your reservation may result in hotel fees up to the full cost of your stay. No refunds for unused nights, including those resulting from delayed check-in or early check-out, will be given. Cancelations are non-refundable. Any changes to your reservation will incur a $200 Service Fee. We want you to have a great reservation experience and vacation, and as a result, in the event you need to cancel your reservation and you have not purchased trip insurance, we may be able to modify your reservation based on availability of the same suite type and rate, and if we can reschedule within 6 months of your initial reservation. Any modification or modification fee is subject to the sole discretion of Destination Vacations. Cancelations or changes made after check-in are subject to a 100% charge.
 
To protect yourself from unexpected trip interruptions, we highly recommend trip insurance. Although we don't offer insurance or endorse any carrier specifically, many of our guests have had experience with and recommended www.insuremytrip.com.
 
Please do not call the hotel directly to make changes or cancel this reservation, as their agents will not be able to change or issue refunds for these specially negotiated rates. We are not responsible for any modifications you make to your trip without our assistance.
 
If you are reserving multiple rooms at the same hotel for the same dates, you must use a different name for each reservation. Using the same name for multiple reservations may cause the hotel to cancel reservations that appear to be duplicates.Changes to the name on a reservation are not permitted after the booking is completed.
 
Guests must be at least 21 years of age at time of check-in unless accompanied by a parent or guardian. You must present photo ID at check in. You may be required to present a valid credit (not debit) card or cash deposit at check in for incidentals. If you experience an issue during your trip, you must call us immediately so that we can assist you in resolving your problem. 
 
Bed types, suite location/view and in-room amenities are subject to hotel availability unless specified in your quote and reservation.

Reviews

There isn't anything you didn't think of. Everything is in a good place, we love it. The housekeeper was very thoughtful and pleasant. The villa is both clean and vibrant, we have never been to a villa that is so clean. Thanks for sharing your home with us. P.S. we will tell all friends about 1208!

We had a great time! The villa was excellent & the transportation to & from airport was right on time! Perfect- we'd do it again!

Lisa F., Roseville, CA

The entire process from start (gathering info) to finish (booking) was easy and painless. I sent Bob several emails with questions and he got back to me quickly and with more details than I had expected. I travel a lot and continue to be impressed with Bob's outstanding professionalism and follow-up. Thanks you for all your efforts and going beyond the call of duty - You are a credit to all you encounter. Service:10 - best Value:9 - outstanding Attractiveness:10 - best Overall Rating:10 - best

Stacey, Bay Area California

Thanks Bob we had a wonderful vacation in your villa. We caught a 150 lb. tuna on the ninja and had some exquisite meals here at the villa. Deanna #1 thank you from our hears! Much Luck, Art and Deanna Phoenix AZ 2009

Fabulous trip!! The Villa Del Arco was great. Our room and view were awesome. We took your advice on transportation and that was flawless as well. Thanks so much for being so professional and so reliable. I really appreciate it. Carrie

Carrie C., Southlake TX

From the moment we arrived the place was like "paradise". The unit was beyond unbelievable...can't say enough how much we enjoyed and loved it. From the fabulous views to the spacious and quiet location, to the people that serviced us. One day at the pool, I forgot to sign for the tab, and our server who we basically had the whole time called me and said " no worries I will come to your room". He went out of his way and was always so appreciative. We were not hounded by the "time share" people at all, which was a pleasant surprise. All in all everyone was so gracious and accommodating. We had a fabulous time, and of course sad to leave. Even the transportation company was right on time both ways. And very polite and good drivers. As you know I was a little apprehensive. I would absolutely return again to VDA. It is truly a 5 star resort. Btw, we did not eat dinner there but had breakfast/lunch everyday. The food was to perfection. Thank you for everything.

Kim G., Franklin Lakes, New Jersey

Dear Bob and Sue, Just wanted to thank you for setting up the timeshare rental for us at Villa del Arco....and in particular for all the wonderful (and very useful) information that you sent us on Cabo. We tried several of the restaurants that you suggested and found them all to be pretty good. I think our favorite was the little place on the beach next to the resort - great breakfast, and also a very useful happy hour (7am to 7pm!!) with the best Margaritas on the beach. The timeshare unit (actually 2 units, 3104A and B I think) was huge, we were very pleased with it. Nice location, right next to the pool at the front, we could almost jump in the pool from our balcony... We did get hassled a little to attend presentations, but we have a fair amount of experience at this (we own a Marriott timeshare in Phuket) so no problems really. All in all, a great trip - our daughter loved it (the trip was for her 21st birthday), the weather was perfect, and the fishing was good!! Thanks again - and we will be sure to recommend you to anyone who is thinking of a timeshare or vacation in Cabo Kind Regards, Laurence and Te

I just wanted to drop you a quick email to let you know we had a wonderful time in Cabo. Villa Del Arco was beautiful and we could not have asked for a better room or room location. I also wanted to thank you for quickly taking care of the small snag for us at check in so quickly. I was starting to sweat it but it turned out seamless. Our kids want to go again next year, so I am be contacting you sometime in the future.

Laurie B., San Jose, CA

The place was really so beautiful we loved it so much. Thanks for letting us stay in your villa we have created some memorable moments here thanks once again. We will sure come back again and ask for 1208 villa. The Carveys

Hello Bob, Thanks for inquiring about my recent trip to VillaDel Palmar Flamingos. First off, the trip was everything I had hoped for and more. I wish I was still there! In my younger days I've beached it in California, Cape Cod,Florida, Hawaii, Phillipines, Thailand, China ,Greece, Spain, and Portugal, but Mexican people and culture are so much friendlier! Why I've never gone to Mexico before now, I'll never know. This was a rather spur of the moment vacation so I had done next to no research, just picked Palmar resort on line and luckily found your website, which made the trip feasible financially. Turns out I had beginners luck with Mexico! Now I realize you provide background info. and recommendations to clients. Perhaps in the future I can take advantage of your services. This was my first ever luxory beach resort vacation. VillaDelPalmar was perfect for our mom-daughter getaway. It was the most beautiful resort of those there on the beach. I'm trained as a landscape architect, so I appreciated the artistry evident in the layout, design, and materials of the grounds, gardens, and pools. Also the expansive Banderas Bay, the verdant jungle landscape, the tropical heat, and the dramatic weather and thunderstorms provided such a different and exotic experience than we get in our home enrironment. It provided exactly the change we needed. The gym, spa, pools, beach, restaurants, and friendly resort staff all were lovely. My teen daughter, who has not experienced many other cultures or travel, appreciated how safe and family oriented the resort area was. One thing we both liked was that Mexican families were the main resort clientele.......it made the experience feel more authentic and less like we were gringos on holiday. And what a surprise bonus to find out that there were incredible snorkling destinations and wildlife havens as well as more disneyland type dolphin swims, all with tours we could conveniently book right at the hotel. We loved the boat trips to Las Caletas, and the Islas Mariettas. The fun and sassy tour guides made these trips all the more memorable. Between these trips and enjoying the resort amenities, we didn't even get into town! Guess we'll just have to plan another trip for that. About the timeshare end of things, I did take a timeshare tour, mainly to get 20% discount on tours and restaurants, and also out of curiosity. It was my first timeshare tour ever and I am not in a position to buy into something like this, although if I was, I might. We don't take regular vacations. But I can see why one would return here. We were upgraded upon arrival to a one bedroom suite, which was a greatly appreciated surprise......is that a normal part of timeshare strategy? Thanks again for helping make our dream trip come true! Sincerely, Leslie Riley

Leslie Riley, Seattle, WA