Villa La Estancia
Bob, I meant to contact you before this, but we've had some busy times since we got back. We were down there to celebrate our 25th anniversary, but this year is also my parents 50th and we were busy with that. We had an awesome experience. Everything went very smoothly. We loved the resort. The service was wonderful. Somewhere I had read a review that the concierge was only there to try to sell timeshares and not be helpful, but that was not the case at all for us. Julia was who we primarily dealt with and once we told her we weren't in the position or interested in buying right now due to children in college, she never pursued it, and was very helpful making local calls to confirm reservations we had. The others were also helpful when we had questions and never pushed us. Your advice was helpful especially getting through the timeshare pitches at the airport. We absolutely loved our time in Cabo and will definitely return and try to book through Destination Vacations!! Thank you so much. Sincerely, Lori
We had a great time, the condo was amazing and spacious which was great for both children and adults. We also like the fact that is was on the lower floor, always a big plus when a 2 year old is around. We enjoyed the fact that a back door was available to walk to the pool and SPA. The service from La Estancia personnel was very good. They are very attentive and always make sure things happen in a timely manner. We had an issue with the internal internet, but the hotel sent one of their technician and he was able to reset the modem. The other issue we had was the washing machine which needs to be either fix or replaced. Fortunately the hotel includes a room full of washing machines so this was not a big deal. We would definitely like to go back to your place and recommended to future guest.
Joel , San Diego
My experience travelling as a single person was great with all your help. I have no complaints and everyone was helpful and friendly, and the transportation service was on time and the driver was very personable. Thank you for making my trip a good one! Sincerely, Sher C.
Sheri Cohen, La Jolla California
I think you saved our trip! It was our 5 year anniversary and we really wanted to make it special. We had already reserved accomadations years ago at another Cabo resort and were finally cashing it in. To say the least they were below our expectations. To be honest our first few days there we didn't understand why anyone would go to Cabo. It was just our location I think and that we weren't in the type of accomdation we had expected. Low and behold fate intervened and we toured the Villas Palmar and Villa del Arco and we were impressed. That is what we had expected and once we saw it we couldn't settle. We called you Bob and you made it happen. I cannot believe how excited we were. Even with our other room already paid for we were willing to relocate to have a real vacation. Maid service, a wonderful comfortable bed, windows that kept out noise, and a beautiful view of the ocean. Thank you for saving our anniversary and our vacation. The Villas-This is a spectacular resort complex. Yes, Palmar is the oldest and has a bit of a dated feel, but it is still a beautiful resort and location. We loved the Bella California Italian restaurant, Yimmy and Victor really took care of our last night celebration. They even knew it was our anniversary and they brought out a special plate with delicious Tiramisu and written in Chocolate Happy Anniversary. It was very sweet and romantic. They even dimmed the lights when we asked. We felt very well taken care of. Our room was in the newer hotel Del Arco and it was fabulous. We had a wonderful deck, where we had our breakfasts, thanks to room service. Fresh fruit and the green juice and the sound of the waves. The room was well decorated and spacious. We enjoyed the inroom washer and dryer and will definately make use of that when we come back. We can pack lighter and have more room for souvenirs. I loved the pools, the cash free aspect of the hotel, the pirate ship and of course the easy ocean access. The view of the rocks of Lands' End and Lovers Beach was worth. We only made it for one sunrise, but we vow to make it a priority next visit. Beautiful all the way around, 5 star service, and relaxing. You really outdid yourself and we would love to book again next year. Please let me know how early we can book and get the best deals for next summer. We would love to know how we can choose a room at Villa del Arco that has both a sunrise and sunset view and has two rooms. Let me know if you can help us. Sincerely, V. Hager
V. Hager, Idaho
I just wanted to drop you a quick email to let you know we had a wonderful time in Cabo. Villa Del Arco was beautiful and we could not have asked for a better room or room location. I also wanted to thank you for quickly taking care of the small snag for us at check in so quickly. I was starting to sweat it but it turned out seamless. Our kids want to go again next year, so I am be contacting you sometime in the future.
Laurie B., San Jose, CA
We had an amazing time, AGAIN! The villa was very clean when we arrived and besides the phone issue...trust me, I did not want to make any calls, everything worked great and was in tip top condition. The kitchen is very well stocked with everything you would need to make a gourmet meal. Everyone is extremely friendly there at Estancia and even remembered my name down by the pool. Looking forward to Thanksgiving next year!
Todd P., Seattle
Hello Bob, I wanted to get back with you in regards to our family trip July 15-22. We had a wonderful time. I actually called my source who I met when we were there the previous April. Our rooms were the same as before and the views were even better. As always, we had an amazing time. We only left the Villa Del Arco the night before we left to eat at La Golindrina (Spelling). That restaurant was unbelievably excellent!!! I highly recommend it. The food was amazing, the service impeccable and so kid friendly! Thank you for the wonderful rates! If you ever run any specials at any of your locations, please let us know. Sincerely, Lauren
As I have already relayed to you, my family and I absolutely loved your condo unit 1501 at Villa del Palmar. We had a wonderful time there. The resort was nice. We didn't participate in the All Inclusive Plan as we go into town for dinner each night, but we did enjoy breakfasts at the cafe and lunches on the beach. The only complaint I could have is the beach service is extremely slow and not very accurate with your orders, but it didn't bother us all that much. We are very interested in renting this unit again next year.
Had a great time! Perfect weather every day; wonderful condo, both A and B sides and a great view. Loved Mi Casa and also La Galondino! Thanks for the recommendations. All in all we had 10+ families there and everyone enjoyed it very much! We had two showings by the on-site real estate agent, and so we were rewarded with a gold card which was greatly appreciated and saved us several $$, so that worked out well. We had the place spotless when they toured, so good luck with the potential sale!! We'll contact you again when we return. Many thanks, Sue and Greg and Lori J.
Sue W., Shorewood, MN
Clouds and drizzle broke up within hours of our arrival and weather was fantastic throughout the trip. Estancia was all great as was our transportation with Lucas and our encounters with Jose, Arturo and Miguel in regard to the whale watching on La Gringa (as well as the experience itself) ---- all excellent. Everyone was friendly and most accommodating. Thank you for assisting us with a memorable trip. Bob and all.
Bob B., Lincoln, NB