Reservation Policies

Full payment is required at time of booking. A confirmation for your stay will be emailed to you. Due to our deep discounted rates, reservations are non-refundable. Your credit card will be charged when you complete your reservation. Any incidental charges will be assessed directly to you by the hotel upon check-out. Examples: Parking, Phone Calls, Room Service. Any changes to your reservation may result in hotel fees up to the full cost of your stay. No refunds for unused nights, including those resulting from delayed check-in or early check-out, will be given. Cancelations are non-refundable. Any changes to your reservation will incur a $200 Service Fee. We want you to have a great reservation experience and vacation, and as a result, in the event you need to cancel your reservation and you have not purchased trip insurance, we may be able to modify your reservation based on availability of the same suite type and rate, and if we can reschedule within 6 months of your initial reservation. Any modification or modification fee is subject to the sole discretion of Destination Vacations. Cancelations or changes made after check-in are subject to a 100% charge.
 
To protect yourself from unexpected trip interruptions, we highly recommend trip insurance. Although we don't offer insurance or endorse any carrier specifically, many of our guests have had experience with and recommended www.insuremytrip.com.
 
Please do not call the hotel directly to make changes or cancel this reservation, as their agents will not be able to change or issue refunds for these specially negotiated rates. We are not responsible for any modifications you make to your trip without our assistance.
 
If you are reserving multiple rooms at the same hotel for the same dates, you must use a different name for each reservation. Using the same name for multiple reservations may cause the hotel to cancel reservations that appear to be duplicates.Changes to the name on a reservation are not permitted after the booking is completed.
 
Guests must be at least 21 years of age at time of check-in unless accompanied by a parent or guardian. You must present photo ID at check in. You may be required to present a valid credit (not debit) card or cash deposit at check in for incidentals. If you experience an issue during your trip, you must call us immediately so that we can assist you in resolving your problem. 
 
Bed types, suite location/view and in-room amenities are subject to hotel availability unless specified in your quote and reservation.

Reviews

Bob, Everything was exactly as you promoted. I was happy with the accommodations and your service. I especially appreciated the planning/tip information you sent to me. Thank you! Maria

Dear Bob and Sue, Just wanted to thank you for setting up the timeshare rental for us at Villa del Arco....and in particular for all the wonderful (and very useful) information that you sent us on Cabo. We tried several of the restaurants that you suggested and found them all to be pretty good. I think our favorite was the little place on the beach next to the resort - great breakfast, and also a very useful happy hour (7am to 7pm!!) with the best Margaritas on the beach. The timeshare unit (actually 2 units, 3104A and B I think) was huge, we were very pleased with it. Nice location, right next to the pool at the front, we could almost jump in the pool from our balcony... We did get hassled a little to attend presentations, but we have a fair amount of experience at this (we own a Marriott timeshare in Phuket) so no problems really. All in all, a great trip - our daughter loved it (the trip was for her 21st birthday), the weather was perfect, and the fishing was good!! Thanks again - and we will be sure to recommend you to anyone who is thinking of a timeshare or vacation in Cabo Kind Regards, Laurence and Te

Our stay at Villa Los Arcos was excellent. The food was exceptional (and even though our package was a special offer that did not include any costs for the inclusive package, I would recommend the inclusive package to anyone planning a vacation there, as it eliminated a lot of headaches such as meal planning, taxi fares and having to watch every nickel). With 3 hungry teenagers along for the trip, this was totally the way to go. The accommodations were outstanding, in excellent repair, and the staff at Los Arcos was friendly and accommodating. Of the three resorts that are all in the same area, I found the staff at Los Arcos to be the friendliest. The staff at the sister neighboring resort (I can't recall the name) were not nearly as outgoing and friendly, possibly because of the genre those resort were more geared to (younger kids and parents). Thanks for lining us up with this package. It was an outstanding price and a great deal.

John T., Benicia, CA

Hi Bob! Thank you for your business. We enjoyed stay at Villa del Arco. We refer you for our friends in San Diego, Seattle and Orange County. Thank you. Lev.

Lev , San Diego

We had a wonderful stay at the Villa Del Arco. Our room had an amazing view of the pool and ocean. It was perfect for our family. We did 2 timeshares, one at Cabo Villas and one at the Del Arco. We saved a lot of money booking thru you and you gave us the best deal around. I am so glad I found your web site and will be calling you next year to book another week at the Del Arco if available.

Shawna S., Scottsdale AZ

Wanted to let you know we had a wonderful time at La Estancia. The staff is top notch. The facility very well taken care of, beautiful. Our room was huge! We also booked transport with Transpacifico, and would recommend that to everyone! The only way to go! Only wish I would have read my voucher again before getting off the plane. DO NOT listen to anybody coming out! Go directly to your driver is right!! Overall, we would come back and loved our stay! Thank you very much! Heidi

Heidi Houser, Preston Washington

Hi Bob. I have put reviews on trip advisor but wanted to contact you directly too.. The tour on La Gringa was outstanding! The crew was an asset to Jose, the local coordinator & Destination Vacations. By booking through you this has been an affordable holiday for my family. It takes over 24hrs to get to Mexico from Australia so expectations were high, & meet!! Thank you

Shona Fairleigh, Australia

I just wanted to drop you a quick email to let you know we had a wonderful time in Cabo. Villa Del Arco was beautiful and we could not have asked for a better room or room location. I also wanted to thank you for quickly taking care of the small snag for us at check in so quickly. I was starting to sweat it but it turned out seamless. We are interested in maybe staying at the Villa Group hotel in Cancun next year during Christmas break. Would you be able to help us with those reservations? Laurie

Laurie, San Jose CA

Hi Bob, Everything has been going great! What a beautiful room, views & wonderful staff! I've been at the dentist the last couple of days so haven't really been able to see a lot of Cabo yet but tomorrow is a free day and we're going out and about to live it up! Thanks, Shaun

We had a wonderful time in Cabo for our honeymoon and we were very happy booking the all inclusive option. Your suggestion to visit the restaurant at Capella was excellent! We actually went there on the full moon and it was awesome. We got caught up in the airport with our rental car. It was hard to find the company that I booked with due to the crazy rental car competitors and timeshare salesmen. At the Del Arco we were promised half off the spa for the week if we went through a timeshare appointment. We went through the appointment and then only got 15% off which was still less than their daily specials so the timeshare appointment was a waste of 3 hours. Just some good lessons learned in case we ever decide to make it back down there! Thank you for all of your help with our booking. Trevor J

Trevor J., Fort Collins, CO