Reservation Policies

Full payment is required at time of booking. A confirmation for your stay will be emailed to you. Due to our deep discounted rates, reservations are non-refundable. Your credit card will be charged when you complete your reservation. Any incidental charges will be assessed directly to you by the hotel upon check-out. Examples: Parking, Phone Calls, Room Service. Any changes to your reservation may result in hotel fees up to the full cost of your stay. No refunds for unused nights, including those resulting from delayed check-in or early check-out, will be given. Cancelations are non-refundable. Any changes to your reservation will incur a $200 Service Fee. We want you to have a great reservation experience and vacation, and as a result, in the event you need to cancel your reservation and you have not purchased trip insurance, we may be able to modify your reservation based on availability of the same suite type and rate, and if we can reschedule within 6 months of your initial reservation. Any modification or modification fee is subject to the sole discretion of Destination Vacations. Cancelations or changes made after check-in are subject to a 100% charge.
 
To protect yourself from unexpected trip interruptions, we highly recommend trip insurance. Although we don't offer insurance or endorse any carrier specifically, many of our guests have had experience with and recommended www.insuremytrip.com.
 
Please do not call the hotel directly to make changes or cancel this reservation, as their agents will not be able to change or issue refunds for these specially negotiated rates. We are not responsible for any modifications you make to your trip without our assistance.
 
If you are reserving multiple rooms at the same hotel for the same dates, you must use a different name for each reservation. Using the same name for multiple reservations may cause the hotel to cancel reservations that appear to be duplicates.Changes to the name on a reservation are not permitted after the booking is completed.
 
Guests must be at least 21 years of age at time of check-in unless accompanied by a parent or guardian. You must present photo ID at check in. You may be required to present a valid credit (not debit) card or cash deposit at check in for incidentals. If you experience an issue during your trip, you must call us immediately so that we can assist you in resolving your problem. 
 
Bed types, suite location/view and in-room amenities are subject to hotel availability unless specified in your quote and reservation.

Reviews

We have been meaning to get back to you regarding our stay. The entire complex including all three resorts was really nice. The beach was great and we had no problems with getting chairs at the beach or near the pool. The unit was very nice and the balcony was beyond our expectations. It was big and the view was magnificent. The whole staff at the complex were extremely helpful, courteous,and quick to help with any issue or things we needed. They could not have been better. We really enjoyed our stay and would come back. We mainly ate at the Bella California and found the food very good. Once we had the breakfast buffet and that too was good. We were in town for all of our dinners, and had some great meals at reasonable prices. The rooms were very nice although we were expecting King size beds in all three rooms and only the master had a King the others were queens but we made it work. All in all the unit and complex was even better than we expected and we want to thank you for all of your help and insight. Hopefully we will work with you on another vacation in the future.

Robert C., Deerfiled, Illinois

I wanted to thank you for everything you did to help out with our trip. We had a wonderful time and 1208 was in a very convenient place. I will be contacting you very soon to book for 2012 and we either need a bigger unit or will be booking two 2 bedroom units.

James Kerrick

We had a really great time on our family vacation. The two bedroom suite we had was absolutely beautiful. The view was super. We could see the ocean and the pool. I really liked that the bldg. we were in (3) was shaded in the evening so we could sit on the deck and relax. The Villa del Arco was a really nice choice. The nachos and Guacamole at the pool were very good. The service was great too at the pool. We met some great people. I liked that this resort was not constantly noisy with the music or people. The view out to Lands End was great. We went to town couple times and we had so much fun. Love the culture. Our kids are 18 & 22 and they loved it too. Love the food and the drinks and the shopping. We definitely will be back. Thank you Bob for setting us up at a really nice place-we had a super family vacation. Patty Steinkamp from Iowa

Patty Steinkamp, Iowa

We had a great time. The place was much better than I expected. I don't think the pictures do it justice. The view was unbelievable. We loved it!!! Keep me on your list. The price was great.

Linda L., Roseville, CA

Your low rates surprised us. (We go to Cabo often and like to stay at Villa del Palmar.) On this trip that we booked through you, our suite had the best location of any of our trips! Thank you.

Shelley Richey, Sugarland Texas

We had a great time. We've stayed at Villa Del Arco probably 5 times over the last 7 years and enjoyed the facility and services. Overall, we had a great time there with our daughters and would go back to this resort again. Thanks for the follow up and have a great day! Lori

Lori W., Springfield MI

What a great trip! We absolutely loved Cabo. It was our first trip to Mexico and we weren't sure what to expect. Thankfully you had sent Destination Vacations Welcomes You To Cabo download. It was amazingly helpful to us in planning transportation, shopping and activities. Our transportation through Transpacifico was seamless including a planned stop at Costco! Our room at Villa Estancia was gorgeous and spacious. Our three daughters 18,15 and 10 had plenty of space to change their bathing suits hundreds of times without running into each other. We loved the pool, swim up bar and beautiful beach. The water was cooler than we had expected but it didn't stop our girls from playing and swimming in the waves. We loved the Villa Del Palmar Fiesta with the dancing and Mexican buffet. With so many activities to choose from, we have to plan another vacation back to Cabo. Maybe next time without the kids! Thanks again for your prompt response and helpful information, Lynne

Lynne K., Chanhassen, MN

Hi Bob. Thanks for following up. It was a great vacation. You were right about the suite, it was one of a kind and reasonably priced for what it was. The people at the resort could not have been nicer, food was good and fresh. All told, a very nice week.

Marty L., Rockville, MD

Thanks so much for the wonderful vacation. No complaints at all, everything was absolutely fabulous. The room was great and staff was so friendly. Overall everything was amazing and we could not have asked for a better trip!

Melissa Rosen

Thank you for arranging our stay at Villa Del Arco/Villa La Estancia. We have visited Cabo several times, and have always stayed at La Estancia, but this last stay was the easiest and best vacation, largely due to you. You had the ability to work out a vacation for us on the exact dates we needed, which I could not do on my own through VRBO or other sources. I will definitely call you the next time we plan to visit Cabo, which will hopefully be next year at this time. The car service we arranged through your contacts was very good and reliable. The driver was very pleasant and had a plethora of information for us about the area. My family had never stayed at Del Arco before. I can honestly say that Del Arco was equally as beautiful and comfortable as La Estancia. We will gladly stay at either resort in the future. I can also honestly say that in the future I will save my time and call you directly instead of trying to work a deal through VRBO. Your rates are competitive and your resource of the large number of units you represent makes trip details easily arrangeable. Thank you for the wonderful Christmas trip. Kurtis and Rory Lubbock, TX

Kurtis & Rory , Lubbuck, TX