Reservation Policies

Full payment is required at time of booking. A confirmation for your stay will be emailed to you. Due to our deep discounted rates, reservations are non-refundable. Your credit card will be charged when you complete your reservation. Any incidental charges will be assessed directly to you by the hotel upon check-out. Examples: Parking, Phone Calls, Room Service. Any changes to your reservation may result in hotel fees up to the full cost of your stay. No refunds for unused nights, including those resulting from delayed check-in or early check-out, will be given. Cancelations are non-refundable. Any changes to your reservation will incur a $200 Service Fee. We want you to have a great reservation experience and vacation, and as a result, in the event you need to cancel your reservation and you have not purchased trip insurance, we may be able to modify your reservation based on availability of the same suite type and rate, and if we can reschedule within 6 months of your initial reservation. Any modification or modification fee is subject to the sole discretion of Destination Vacations. Cancelations or changes made after check-in are subject to a 100% charge.
 
To protect yourself from unexpected trip interruptions, we highly recommend trip insurance. Although we don't offer insurance or endorse any carrier specifically, many of our guests have had experience with and recommended www.insuremytrip.com.
 
Please do not call the hotel directly to make changes or cancel this reservation, as their agents will not be able to change or issue refunds for these specially negotiated rates. We are not responsible for any modifications you make to your trip without our assistance.
 
If you are reserving multiple rooms at the same hotel for the same dates, you must use a different name for each reservation. Using the same name for multiple reservations may cause the hotel to cancel reservations that appear to be duplicates.Changes to the name on a reservation are not permitted after the booking is completed.
 
Guests must be at least 21 years of age at time of check-in unless accompanied by a parent or guardian. You must present photo ID at check in. You may be required to present a valid credit (not debit) card or cash deposit at check in for incidentals. If you experience an issue during your trip, you must call us immediately so that we can assist you in resolving your problem. 
 
Bed types, suite location/view and in-room amenities are subject to hotel availability unless specified in your quote and reservation.

Reviews

Thank you for the great price on our all inclusive stay at Villa Del Arco. We did do a tour and purchased too. We did use your travel guide for advice but didn't eat outside of the resort this time.

Mary W., Surprise, AZ

I wanted to just send you a little note thanking you for being so great to work with on our vacation. We had an absolute blast! It was everything you said it would be and you delivered on all your promises too. That is VERY important these days. Our next vacation is going to be somewhere in the Caribbean so if you can facilitate that, we would love to go through you again. Also, we would entertain a cruise there as well.

Michelle F., Oregon

Bob our stay way amazing...thanks again. You are a class act and this was a great gesture. The service was great to use on the way back. We will for sure use them again on our next trip.

Michael B., CA

We can't thank Bob enough for understanding our vacation needs and picking out the perfect lodging for our family vacation. Vacationing as a family of four is expensive so you want to be sure if you are going to make the investment that it is a great experience. Bob listened and actually knew what we needed even more than we did. Since he knows the area so well, he was able to choose a spot that was close enough to the action, but far enough away to provide us a relaxing sanctuary. Everything about the vacation exceeded all of our expectations and that isn't easy when you've got two college age students vacationing with their parents. There was something for everyone. The hotel was immaculate and service was excellent. Again Bob, our sincere appreciation. We'll definitely consult with you next time we come back to Cabo. Can't wait -Mary Lynn Thompson

Mary Lynn Thompson, Seattle

I just wanted to say that I had the best time at the Villa del Arco. I took my daughter for a graduation present and loved every second of it. The staff were all very helpful and Esteban at the poolside really helped to make us feel welcome and looked after. See you next year! Irene

Wanted to let you know we had a wonderful time at La Estancia. The staff is top notch. The facility very well taken care of, beautiful. Our room was huge! We also booked transport with Transpacifico, and would recommend that to everyone! The only way to go! Only wish I would have read my voucher again before getting off the plane. DO NOT listen to anybody coming out! Go directly to your driver is right!! Overall, we would come back and loved our stay! Thank you very much! Heidi

Heidi Houser, Preston Washington

Hi Bob. Thanks for following up. It was a great vacation. You were right about the suite, it was one of a kind and reasonably priced for what it was. The people at the resort could not have been nicer, food was good and fresh. All told, a very nice week.

Marty L., Rockville, MD

We had a wonderful stay at the Villa Del Arco. Our room had an amazing view of the pool and ocean. It was perfect for our family. We did 2 timeshares, one at Cabo Villas and one at the Del Arco. We saved a lot of money booking thru you and you gave us the best deal around. I am so glad I found your web site and will be calling you next year to book another week at the Del Arco if available.

Shawna S., Scottsdale AZ

If anyone ever wants to visit paradise at Cabo with the guidance of someone who knows the how, what and where of Cabo, we would direct them to you, Bob. Many thanks for guiding us through the planning, the enjoyment and the beauty of our Cabo Vacation. This was our first time in Mexico, and we felt very at home, and welcomed. Pre-planning with you about how our family would like to live, and play during the precious vacation time made it possible to create wonder each day meeting everyone's preferences. Being within walking distance of downtown yet a bit away from the mellow Cabo hubbub was perfect. Thank you for using your contacts to assure breath taking accommodations, and fun safe activities. The people in Cabo were gracious, fun and ever dependable. Knowing you were an e-mail away with a prompt response if ever needed showed us how flawlessly you deliver top quality in your vacation services. Lucas, Jose, Julio all kindly shared the Cabo humor and excellent care taking in our transportation, whale watching, and snorkeling. Thank you to them as well. Ready to return asap. Gracias! Sandra & Ernest & Family

Sandra D., Vancouver BC

Good Morning Bob, I just wanted to send you a quick note to say how much we enjoyed the villa. It was beautiful and I couldn't have asked for more. We will be going down next year for a couple of weeks this time and will be in touch with you to secure our stay. As well, we have others that may be interested and will forward your name to them as well. I will be writing a review in the next little bit but I just wanted to send you a quick note to say thanks Shannon