Reservation Policies

Full payment is required at time of booking. A confirmation for your stay will be emailed to you. Due to our deep discounted rates, reservations are non-refundable. Your credit card will be charged when you complete your reservation. Any incidental charges will be assessed directly to you by the hotel upon check-out. Examples: Parking, Phone Calls, Room Service. Any changes to your reservation may result in hotel fees up to the full cost of your stay. No refunds for unused nights, including those resulting from delayed check-in or early check-out, will be given. Cancelations are non-refundable. Any changes to your reservation will incur a $200 Service Fee. We want you to have a great reservation experience and vacation, and as a result, in the event you need to cancel your reservation and you have not purchased trip insurance, we may be able to modify your reservation based on availability of the same suite type and rate, and if we can reschedule within 6 months of your initial reservation. Any modification or modification fee is subject to the sole discretion of Destination Vacations. Cancelations or changes made after check-in are subject to a 100% charge.
 
To protect yourself from unexpected trip interruptions, we highly recommend trip insurance. Although we don't offer insurance or endorse any carrier specifically, many of our guests have had experience with and recommended www.insuremytrip.com.
 
Please do not call the hotel directly to make changes or cancel this reservation, as their agents will not be able to change or issue refunds for these specially negotiated rates. We are not responsible for any modifications you make to your trip without our assistance.
 
If you are reserving multiple rooms at the same hotel for the same dates, you must use a different name for each reservation. Using the same name for multiple reservations may cause the hotel to cancel reservations that appear to be duplicates.Changes to the name on a reservation are not permitted after the booking is completed.
 
Guests must be at least 21 years of age at time of check-in unless accompanied by a parent or guardian. You must present photo ID at check in. You may be required to present a valid credit (not debit) card or cash deposit at check in for incidentals. If you experience an issue during your trip, you must call us immediately so that we can assist you in resolving your problem. 
 
Bed types, suite location/view and in-room amenities are subject to hotel availability unless specified in your quote and reservation.

Reviews

Fabulous trip!! The Villa Del Arco was great. Our room and view were awesome. We took your advice on transportation and that was flawless as well. Thanks so much for being so professional and so reliable. I really appreciate it. Carrie

Carrie C., Southlake TX

Bob, What a terrific place...Luis moved us to Villa Estancia (I'm sure due to your relationship here!!) and it's a gorgeous 2 BR (w/ wonderful views and just perfect)!! All you have suggested has been "spot-on"--and our trip has just begun...now on our way downtown, might get sidetracked by some seaside bars/eateries... Again, many thanx...this is looking like a wonderful choice--and I'm glad to have your help!! Best, Michael

If anyone ever wants to visit paradise at Cabo with the guidance of someone who knows the how, what and where of Cabo, we would direct them to you, Bob. Many thanks for guiding us through the planning, the enjoyment and the beauty of our Cabo Vacation. This was our first time in Mexico, and we felt very at home, and welcomed. Pre-planning with you about how our family would like to live, and play during the precious vacation time made it possible to create wonder each day meeting everyone's preferences. Being within walking distance of downtown yet a bit away from the mellow Cabo hubbub was perfect. Thank you for using your contacts to assure breath taking accommodations, and fun safe activities. The people in Cabo were gracious, fun and ever dependable. Knowing you were an e-mail away with a prompt response if ever needed showed us how flawlessly you deliver top quality in your vacation services. Lucas, Jose, Julio all kindly shared the Cabo humor and excellent care taking in our transportation, whale watching, and snorkeling. Thank you to them as well. Ready to return asap. Gracias! Sandra & Ernest & Family

Sandra D., Vancouver BC

The entire process from start (gathering info) to finish (booking) was easy and painless. I sent Bob several emails with questions and he got back to me quickly and with more details than I had expected. I travel a lot and continue to be impressed with Bob's outstanding professionalism and follow-up. Thanks you for all your efforts and going beyond the call of duty - You are a credit to all you encounter. Service:10 - best Value:9 - outstanding Attractiveness:10 - best Overall Rating:10 - best

Stacey, Bay Area California

I just wanted to take a minute to let you know how much we enjoyed our recent Cabo vacation. The Villa del Arco was just a fantastic place to get away and enjoy the awesome weather that is Cabo San Lucas. More importantly, I would like to thank you for the professional way in which you handled all of the details of this trip to make it as hassle-free as possible. Having been in the vacation reservation industry for several years, I can appreciate how many details need to be addressed to make a trip and stay a great experience. All of the information and coordination you provided was excellent. I especially appreciated the recommendations of several outstanding restaurants that turned out to be the best finds of the trip. This also applies to the trip my son made to Cabo a few weeks before. He had never been to Cabo and absolutely loved everything about it. For a relatively inexperienced traveler, you made his trip one that he will remember for a lifetime. Again, thank you for doing an outstanding job and providing a service that is second to none. I will certainly be a repeat customer. Sincerely, Wayne Hoover Lexington, KY

Wayne Hoover, Lexington, KY

Thank you so much! I had a great time in Cabo and the resort was beautiful. It was extremely relaxing, the staff was very kind to me. I would love to go back, Juan the hotel manager was very accommodating and so helpful at check in and throughout my whole stay. Gisela at the spa took excellent care of me daily!! Francisco and Manuel the bellman where regularly as helpful, the housekeeper Sandra was awesome. The information you provided prior to my arrival was a great help, and made my entrance into Mexico very smooth, knowing what to expect prior was wonderful. The transportation information in which you gave me was used and went smoothly. This was all so important for I was traveling alone. Thank you for everything.

Hope Andrews, Florida

Cabo was fabulous!! Everyone was very pleased with the resort and had a great time. The next time we go back to Cabo I would like to stay at the Villa Del Arco. That was beautiful!! But, the Villa Del Palmar was perfect with all of the kids.

Patty , Hastings, MI

We had a lovely time at the property. The location was great and it was so quiet. The security of the property was wonderful as well. I would tell anyone traveling with family that Villa la Estancia is an excellent choice

Kellye J

We had a wonderful time at Villa del Arco last week! The resort and the room was immaculate. We want to thank you both for setting this up for us and am looking forward returning very soon! Best, Wendy and Jason

Our family of 6 had a wonderful time at gorgeous Villa Del Arco. I was very impressed by Destination Cabo. In particular, Bob was very informative and patient with all my questions. He secured us a great room at a great price, and he took care of all the details, making the trip planning much easier for me. It's very difficult to find accommodations in which our family can be together without having to book 2 separate rooms, so this hotel is a gem to me. It was a pleasure doing business. This is the first vacation ever, that I was not ready to end, and I cannot wait to return. Thank you Bob and thank you Villa Del Arco, for an outstanding vacation. Sincerely, JoAnn O. Chicago

JoAnn O., Chicago