Reservation Policies

Full payment is required at time of booking. A confirmation for your stay will be emailed to you. Due to our deep discounted rates, reservations are non-refundable. Your credit card will be charged when you complete your reservation. Any incidental charges will be assessed directly to you by the hotel upon check-out. Examples: Parking, Phone Calls, Room Service. Any changes to your reservation may result in hotel fees up to the full cost of your stay. No refunds for unused nights, including those resulting from delayed check-in or early check-out, will be given. Cancelations are non-refundable. Any changes to your reservation will incur a $200 Service Fee. We want you to have a great reservation experience and vacation, and as a result, in the event you need to cancel your reservation and you have not purchased trip insurance, we may be able to modify your reservation based on availability of the same suite type and rate, and if we can reschedule within 6 months of your initial reservation. Any modification or modification fee is subject to the sole discretion of Destination Vacations. Cancelations or changes made after check-in are subject to a 100% charge.
 
To protect yourself from unexpected trip interruptions, we highly recommend trip insurance. Although we don't offer insurance or endorse any carrier specifically, many of our guests have had experience with and recommended www.insuremytrip.com.
 
Please do not call the hotel directly to make changes or cancel this reservation, as their agents will not be able to change or issue refunds for these specially negotiated rates. We are not responsible for any modifications you make to your trip without our assistance.
 
If you are reserving multiple rooms at the same hotel for the same dates, you must use a different name for each reservation. Using the same name for multiple reservations may cause the hotel to cancel reservations that appear to be duplicates.Changes to the name on a reservation are not permitted after the booking is completed.
 
Guests must be at least 21 years of age at time of check-in unless accompanied by a parent or guardian. You must present photo ID at check in. You may be required to present a valid credit (not debit) card or cash deposit at check in for incidentals. If you experience an issue during your trip, you must call us immediately so that we can assist you in resolving your problem. 
 
Bed types, suite location/view and in-room amenities are subject to hotel availability unless specified in your quote and reservation.

Reviews

Cabo was fabulous!! Everyone was very pleased with the resort and had a great time. The next time we go back to Cabo I would like to stay at the Villa Del Arco. That was beautiful!! But, the Villa Del Palmar was perfect with all of the kids.

Patty , Hastings, MI

We had a great time! The villa was excellent & the transportation to & from airport was right on time! Perfect- we'd do it again!

Lisa F., Roseville, CA

Hi Bob..... We had a great time in Cabo...Loved the accommodations, the rooms were great. Loved the view of Land's End. The food was the best I've had at an all-inclusive, as were the drinks. When I ordered a beer it came in a can, not a dixie cup. It was a little confusing at first on what was included, because we had to sign for everything, but got that figured out, and was no problem. Will definitely stay here again. I am planning a trip for about 6 couples, so if you could send me some information to pass on that would be great. Thanks for all you help. Patsy

The resort was great. I did read about unfriendly staff when checking in, and was prepared for that to happen. It never did happen. Everyone at del arco was helpful, friendly, and pleasant. Thank you for a wonderful vacation.

Greg Gursey

Thanks Bob we had a wonderful vacation in your villa. We caught a 150 lb. tuna on the ninja and had some exquisite meals here at the villa. Deanna #1 thank you from our hears! Much Luck, Art and Deanna Phoenix AZ 2009

Thank you for everything! We had the greatest time in Cabo and will recommend you to all of our friends. Please send me all the specials you might have throughout the year. I wish we can go back soon. Regards, Lena

Lena V, LA

Bob, Everything went real well. The people at the Palmar were very helpful and courteous. I successfully avoided all the time share creepers. The grounds and pools were beautiful and the rooms were nice. The weather was great. It was obviously spring break time when we were there, but we already expected what comes with that and since we brought 3 teenagers with us we only contributed to the problem. Thx for everything - Nat & Tricia

We had a GREAT trip! Hadn't been to Cabo in 9 years so we had HUGE sticker shock. Wondering how much of that was spring break or just that Cabo has gotten a lot more expensive. We felt that it was Hawaii prices. Wish we'd thought to do the discount card as you recommended. Just ran out of time. Wow, the town/highway/growth had changed. All good but somewhat sad to see all the American comforts (Walmart, Costco, Home Depot). Thankfully the water and people were still exceptionally authentic. The resort was amazing. Our suite was just perfect for the 7 of us - plenty of room, nice to have washer and dryer, comfortable beds, great shower pressure. At first we were sad to not be located on a higher floor and right behind the pirate ship but it ended up being a great location for the kids going back and forth to the room. What we loved most, having spent all our vacations at Palmar, was how quiet and secluded Arcos felt and wasn't filled with drunk spring breakers (there were plenty on the beach on either side of us, but Arcos felt like its own little Oasis). We loved the trolly to the market and access to the whale slide. The pools at Arco were clean and maintained and the beach in front was clean and cared for and the vendors were not pushy at all but rather fun to talk to. Amazing, friendly service. Highlights: Mariano the bellman, Leticia the massage therapist at the spa, all the receptionists at the workout room/spa, our housekeeper who put up with 5 boys, Horatio who gave us the tour but was not high pressure to buy (although we seriously considered it). The hospitality suite and workout rooms were great, clean, up to date. The spa was luxurious beyond belief. I would have forgone food the entire week just to spend a few days there. The food in both restaurants and Tortuga at Palmar was average so we ate mostly in town and at Office and at Mango Deck. We rented a car and went to Cerritos and Todos Santos. What a great day and I'd highly recommend that. Overall A+. We would love to rent from you again, but at non-peak season. Do you have places in other resorts around the world? Meg

Meg, Boulder, CO

The trip was great and the all inclusive package you supplied was a great value. We couldn't believe how much was included. The transportation to and from the airport that you arranged was seamless and very comfortable-thanks. One suggestion, add La Fonda to your list of restaurants - it was outstanding. And yes La Gringa Adventure tour was great a good value and lots of fun and we saw 3 whales-a Pop, Mom and Baby... All the best for the new year.

Gary S., LA

All was fantastic! I will definitely be a return customer of yours! Shana

Shana H., Sausalito