Reservation Policies

Full payment is required at time of booking. A confirmation for your stay will be emailed to you. Due to our deep discounted rates, reservations are non-refundable. Your credit card will be charged when you complete your reservation. Any incidental charges will be assessed directly to you by the hotel upon check-out. Examples: Parking, Phone Calls, Room Service. Any changes to your reservation may result in hotel fees up to the full cost of your stay. No refunds for unused nights, including those resulting from delayed check-in or early check-out, will be given. Cancelations are non-refundable. Any changes to your reservation will incur a $200 Service Fee. We want you to have a great reservation experience and vacation, and as a result, in the event you need to cancel your reservation and you have not purchased trip insurance, we may be able to modify your reservation based on availability of the same suite type and rate, and if we can reschedule within 6 months of your initial reservation. Any modification or modification fee is subject to the sole discretion of Destination Vacations. Cancelations or changes made after check-in are subject to a 100% charge.
 
To protect yourself from unexpected trip interruptions, we highly recommend trip insurance. Although we don't offer insurance or endorse any carrier specifically, many of our guests have had experience with and recommended www.insuremytrip.com.
 
Please do not call the hotel directly to make changes or cancel this reservation, as their agents will not be able to change or issue refunds for these specially negotiated rates. We are not responsible for any modifications you make to your trip without our assistance.
 
If you are reserving multiple rooms at the same hotel for the same dates, you must use a different name for each reservation. Using the same name for multiple reservations may cause the hotel to cancel reservations that appear to be duplicates.Changes to the name on a reservation are not permitted after the booking is completed.
 
Guests must be at least 21 years of age at time of check-in unless accompanied by a parent or guardian. You must present photo ID at check in. You may be required to present a valid credit (not debit) card or cash deposit at check in for incidentals. If you experience an issue during your trip, you must call us immediately so that we can assist you in resolving your problem. 
 
Bed types, suite location/view and in-room amenities are subject to hotel availability unless specified in your quote and reservation.

Reviews

Everything went very well. We did end up upgrading which made a big difference. Thanks for all your help and I would lean on you the next time we go as well !! Thanks again, Mike

Mike Biskupski, Minnesota

We can't thank Bob enough for understanding our vacation needs and picking out the perfect lodging for our family vacation. Vacationing as a family of four is expensive so you want to be sure if you are going to make the investment that it is a great experience. Bob listened and actually knew what we needed even more than we did. Since he knows the area so well, he was able to choose a spot that was close enough to the action, but far enough away to provide us a relaxing sanctuary. Everything about the vacation exceeded all of our expectations and that isn't easy when you've got two college age students vacationing with their parents. There was something for everyone. The hotel was immaculate and service was excellent. Again Bob, our sincere appreciation. We'll definitely consult with you next time we come back to Cabo. Can't wait -Mary Lynn Thompson

Mary Lynn Thompson, Seattle

Thank you Bob. It was a great trip and very easy booking our accommodations thru Destination Vacations, will use again next year on our next trip to Cabo.

Kelly Lee, Wilton, CA

Great job! The accommodations were spectacular and the welcome basket a nice touch. We had special turn down service each night and one night there was a complimentary bubble bath turn down service. Everyone at Los Arcos was wonderful and the entire trip went off without a hitch! Thank you again.

Steve K., Mukilteo, WA

We had a great time at Villa Del Arco! The resort is beautiful and our room was really nice. We will definitely be back. When we checked in were told we had 2 free buffet breakfasts, that was a nice surprise as we were not expecting it. My husband and I really liked the gym. They had a number of really nice cardio machines and a nice selection of weight machines. The spa is fabulous! We've also decided that Cabo is only the only place to stay in Mexico. The weather was absolutely beautiful. Thanks for all your help! Paula

Paula S., Richfield, MN

Thank you so much, we had an amazing family reunion! All of the reservations were just as we had planned, had no problems with the transportation! Thank you again for everything! I will get testimonials from our other family members and send them to you as well. We were all very impressed.

Matt E., Anchorage, AK

We immensely enjoyed our vacation in Cabo. We would definitely go back. In fact, when we asked our children where they liked better, Cabo or Disney World, they both said Cabo hands down!!! The resort was beautiful, and I felt fully prepared for what awaited us, thanks to you. The service was great, the beaches were some of the best I have ever been on. The girls enjoyed the Kids in Paradise program (at Villa del Palmar). They even made some new little friends that they are keeping in contact with through the mail. I parasailed for the first time, which was awesome. And we rented a car for a day and drove to Todos Santos. It was definitely a calm and relaxing vacation - one I look forward to taking again. Thank you for all your help and we will definitely keep you in mind when we are ready to return to Cabo.

Kelly Bolger, Independence Missouri

We had a great time, the condo was amazing and spacious which was great for both children and adults. We also like the fact that is was on the lower floor, always a big plus when a 2 year old is around. We enjoyed the fact that a back door was available to walk to the pool and SPA. The service from La Estancia personnel was very good. They are very attentive and always make sure things happen in a timely manner. We had an issue with the internal internet, but the hotel sent one of their technician and he was able to reset the modem. The other issue we had was the washing machine which needs to be either fix or replaced. Fortunately the hotel includes a room full of washing machines so this was not a big deal. We would definitely like to go back to your place and recommended to future guest.

Joel , San Diego

Hello Bob, I wanted to get back with you in regards to our family trip July 15-22. We had a wonderful time. I actually called my source who I met when we were there the previous April. Our rooms were the same as before and the views were even better. As always, we had an amazing time. We only left the Villa Del Arco the night before we left to eat at La Golindrina (Spelling). That restaurant was unbelievably excellent!!! I highly recommend it. The food was amazing, the service impeccable and so kid friendly! Thank you for the wonderful rates! If you ever run any specials at any of your locations, please let us know. Sincerely, Lauren

Sue & Bob, Sorry to take so long to respond. Our Destination Vacations Cabo trip was incredible! We absolutely loved every minute...from relaxing by the pool to swimming with the dolphins. We did several tourist things, but also did a large amount of sitting in a lounge chair and watching the ocean - my idea of a perfect vacation. Thanks again for all your assistance. We will be calling again - hopefully, soon! Sincerely, Iris